Privacy Policy

Privacy Policy

Last updated: [Insert Date]

This Privacy Policy explains how FloofAway ("we", "our", "us"), operated by KEISOVE BG EOOD, a company registered in Bulgaria under company number 208282137, collects, uses, and protects your personal information when you use our website floofaway.com ("Website").

By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

  • Personal identification information: Name, email address, shipping address, billing address, phone number.

  • Order information: Products purchased, payment method, delivery details.

  • Payment details: We do not store full credit/debit card numbers. Payments are processed securely via third-party payment providers (e.g., PayPal, Stripe).

  • Technical data: IP address, browser type, operating system, pages visited, cookies, and similar tracking technologies.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders.

  • To communicate with you regarding your order or inquiries.

  • To improve our Website and customer service.

  • To comply with legal obligations.

  • For fraud prevention and security purposes.

3. Sharing Your Information

We may share your personal data only in the following cases:

  • With service providers: Delivery companies, payment processors, and other partners that help fulfill your orders.

  • For legal reasons: If required by law, court order, or governmental authority.

  • Business transfers: In the event of a merger, sale, or transfer of assets.

We do not sell your personal information to third parties.

4. Data Storage and Retention

  • Your data is stored on secure servers within the European Union or in the United States when necessary for order fulfillment.

  • We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Cookies and Tracking Technologies

We use cookies to:

  • Improve Website functionality.

  • Analyze Website traffic.

  • Personalize your shopping experience.

You can disable cookies in your browser settings, but some parts of the Website may not function properly.

6. International Data Transfers

Since we ship to the United States, some of your personal data may be transferred and processed outside the European Union. In such cases, we ensure that appropriate safeguards are in place.

7. Your Rights (GDPR Compliance)

If you are located in the EU, you have the right to:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your personal data ("right to be forgotten").

  • Restrict or object to processing.

  • Data portability.

  • Withdraw consent at any time.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

9. Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Information

FloofAway – KEISOVE BG EOOD
EIK: 208282137
Address: Orlovska 5, Gabrovo, Bulgaria
Website: floofaway.com